Restaurant Reopening Guide

An Easily Actionable Guide to Reopening Your Restaurant

During this challenging time, BentoBox is here to show you tactics to move forward through the COVID-19 pandemic. With best practices that are quickly-evolving and guidance often unclear, our goal is to centralize information.

Note: The information below is not intended to be legal advice. You should always reference your state and city regulations for the most up-to-date requirements for your area. Check out this guide from The New York Times.  We also have compiled this resource for state-by-state guidance.

What Does “Reopening” Mean?

Reopening a restaurant will look different for every restaurant. Some restaurants will open in phases based on state guidance; others will offer a mix of partial seating plus orders for takeout and delivery. Others may remain closed at the current time.

How Should You Decide When It’s The Right Time to Re-Open?

Do a formal cost-benefit analysis. This should factor in the number of tables you’ll be able to seat, covers per shift, and any new costs for single-use items, packaging, etc. We’ll get into this more later.

Restaurant owner wearing a face mask holding an OPEN sign at their door

Part One

Guest Communication

Communication is key. This section covers three places messaging will be vital for your business: your website, emails, and social media. 

Go To Part One: Guest Communication
A restaurant owner working on his computer with an overlay of updated information for customers

Part Two

Adjusting Operations for Your Physical Space

Your reopened restaurant will be different than before COVID-19. This section is meant to help clarify health & safety adjustments you can make.

Go To Part Two: Adjusting Operations
An empty dining room

Part Three

Team Training and Staffing

This section focuses on technology to make your life easier. Plus, find tips on staff training, scheduling, and more. 

Go To Part Three: Training Your Team
Restaurant staff having a meeting with an overlay of a training manual

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